Do I need a doctor's referral to book an appointment?
No, you do not need a referral. You can directly book any consultation or therapy session at HV Rehab Centre. Our specialists will guide you from there.
How do I book an appointment?
You can book via our online appointment form, call us directly on +91 98765 43210, or send us a WhatsApp message. We confirm appointments within a few hours.
Is the centre accessible for children with special needs?
Absolutely. Our centre is fully designed to be child-friendly and sensory-considerate, with specially equipped therapy rooms that help children feel safe and comfortable.
What are the payment options available?
We accept cash, UPI (Google Pay, PhonePe, Paytm), credit/debit cards and bank transfers. Receipts are provided for all payments, which can be used for insurance reimbursement.
Do you offer home visits or online therapy?
Yes, we offer online teleconsultation for certain services. Home visits may be available in select cases — please contact us to discuss your requirements.
How long does a typical therapy session last?
Most therapy sessions (Speech, OT, Special Education, CBT) are 45–60 minutes. Consultations are typically 20–45 minutes depending on the specialist. Full hearing evaluations take 60–90 minutes.
Can I cancel or reschedule my appointment?
Yes. We request at least 24 hours' notice for cancellations or reschedules. You can call, WhatsApp or email us to make changes to your appointment.
Is parking available at the centre?
Yes, parking is available in the vicinity of our clinic. The centre is also accessible by Kolkata Metro (New Town station) and local buses serving Action Area I.